We understand that plans can change. Below is our policy regarding cancellations and refunds.
1. Cancellation Policy
Customers may request cancellation of services by contacting us via email or our support channel.
- Cancellation requests must be made at least 24 hours prior to the scheduled service.
- If a cancellation is made after the allowed time, charges may apply.
- Once the service has been initiated or completed, cancellation is not allowed.
2. Refund Policy
We strive to provide the best quality service. However, refunds may be processed under the following conditions:
- If the service is not delivered due to our fault.
- If there is a verified issue with the quality of service.
- If cancellation is done within the eligible time frame.
Refunds will not be provided in the following cases:
- Change of mind after service confirmation.
- Delay caused due to customer unavailability or incomplete information.
- Services that have already been delivered or completed.
3. Refund Process
- Approved refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method.
- Processing time may vary depending on your bank or payment provider.